Do I need to have a CNPJ to place the order?
No, the purchase was made on our website in accordance with your country's documentation: CPF or CNPJ (Brazilians) Social Security Number (Americans) DNI Documento Nacional de Identidad (Spanish) in changing values in Real BRL ( R$ ) Dollar ( US$ ) or Euro ( € )
Therefore, you can start your purchase without much bureaucracy.
Are the products in Brazil?
Yes, all of our stock is located in Belo Horizonte, MG. Our customers do not run the risk of being taxed by customs or of long waits for international shipments.
Do I need to inform you when I make a deposit to pay for the order?
Yes, payments made via deposit or bank transfer.
How long does it take for the goods to be posted?
All orders are posted within 1 to 2 business days after payment approval by the financial department and separation of the order.
Opening hours:
Monday to Friday 09:00 to 18:00
Saturday 09:00 to 13:00 hours.
I made a cash purchase, but in the cart and on the invoice, the amounts are in installments. Why?
The products in the cart and on the invoice always appear with the installment amount, however the discount is granted automatically when you finalize your order and is highlighted on the invoice.
Do you inform the shipping cost if I provide my zip code?
The shipping cost is calculated at the end of each order. The price always varies according to the weight of each order.
How do I become a reseller?
To become a reseller, simply register on our website and make your first purchase. When placing an order on our website, the customer has access to product photos, which can be downloaded and presented to their customers as a means of advertising. We do not suggest a resale price; we leave it up to each reseller to decide.
